What gemstones & metals do you work with?
Passementerie jewelry is always crafted from solid metals, you will never see our jewelry created with gold, silver or platinum plated, gold vermeil or filled metals.

We do not use imitation or lab-created gemstones. Our gemstones are all natural stones, and those that are treated have only permanent, industry standard treatments like heat treatment and irridation. Unless stated as "natural" the pearls used in our designs are cultured, we never use imitation or faux pearls.

Proper gemstone disclosure is very important to us, if you ever have questions about the gemstones used in any Passementerie designs please do not hesitate to contact us.

What is "Oxidized Silver" and how do I care for it?
All of our oxidized silver jewelry is solid sterling silver which has been "antiqued". This is the same tarnish that forms on silver jewelry if you let it sit for a long time without wearing or polishing it, but we speed up this process and create a uniform dark grey or black finish on the surface. With care this finish will last a long time, but please keep in mind if you use a polishing cloth or chemical cleaner on your oxidized jewelry the dark finish will fade or be removed.

If the finish on your oxidized jewelry is ever accidentally removed please contact us, depending on the construction of your specific piece we may be able to re-oxidize it for you.

ORDERING FAQs

What payment methods do you offer?
We accept the following payment types: Check, Money Order, and all major credit cards. I also offer payment plans on higher-end items, if you're interested in making payments on an item please contact me.

What shipping options do you offer?
We ship all packages domestic via UPS, exact rates (including insurance) are calculated in real-time during checkout. International packages are shipped via USPS and UPS, but please be aware that for international packages insurance is provided with UPS only.

What is your return policy?
It is important to me that your love your new piece of jewelry, so if there are any problems with your jewelry please feel free to contact me. Any piece of jewelry can be returned within 15 days of receipt for exchange or store credit in the form of a gift certificate. Due to the one-of-a-kind nature of the pieces we are not able to offer refunds unless prior arrangements have been made before you place your order.

Do you ever offer discounts?
Occasionally I will offer a sale or discount on my jewelry, if you would like to be notified of upcoming sales please contact me with your email address.

How do I contact Passementerie?
Customer & press inquiries should be sent to info{at}passementeriejewelry{dot}com. Buyers who are interested in carrying Passementerie in their shops or galleries, please fill out the form located on the "stockists" page to shop our wholesale collection online.

Do you ever offer gemstones or findings for sale?
Yes, I do always have a few overstock gemstones and findings in my studio. Please follow the link below to view what I currently have to offer.